• Privacy Policy for Business Contacts, Prospective Business Contacts, and Website Visitors 
• Notice at Collection for Business Contacts, Prospective Business Contacts, and Website Visitors 
• Privacy Policy for Account Holders and Prospective Account Holders   
• Notice at Collection for Account Holders and Prospective Account Holders 
• Right to Opt Out   

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Privacy Policy for Account Holders and Prospective Account Holders

For AssetMark, Inc., AssetMark Trust Company, AssetMark Retirement Services, Inc., and AssetMark Brokerage, LLC

 

California Residents

California account holders and prospective account holders have additional rights over the personal information (“PI”) that we collect about you that is not already protected by existing federal privacy laws. This is your “California Personal Information.” AssetMark, Inc., AssetMark Trust Company, AssetMark Retirement Services, Inc. and AssetMark Brokerage, LLC (collectively, “AssetMark,” also referred to as “we” and “us”) collect PI for a variety of reasons. This California Privacy Policy describes our information practices, the rights you may have with respect to the California Personal Information we collect, and how you can exercise those rights.

Personal Information We Collect

The following table lists the categories of PI we may have collected about you in the last 12 months, the categories of sources from which we have collected it, and how we will use the information. Some of this PI may be deemed California Personal Information, to which you have additional rights.

Categories of Personal Information Sold or Shared With Third Parties in the Last 12 Months

We have not sold or shared California PI with any third parties in the last 12 months.

Consumers Under the Age of 16

We do not have actual knowledge that we collect, sell or share California Personal Information of minors under 16 years of age.

Sensitive Personal Information

We use and disclose sensitive California Personal Information only as permitted by law.

Your Privacy Rights

The right to know. You have the right to know what California Personal Information we have collected about you, including the categories of California Personal Information, the categories of sources from which the California Personal Information was collected, the business or commercial purpose for collecting, selling or sharing California Personal Information, the categories of third parties to whom we disclose California Personal Information, and the specific pieces of California Personal Information we have collected about you.

The right to delete. You have the right to delete certain California Personal Information that we have collected from you, subject to certain exceptions.

The right to correct. You have the right to correct inaccurate California Personal Information that we maintain about you.

The right to opt-out. If a business sells or shares your California Personal Information to third parties, you have the right to opt-out of the sale or sharing of your California Personal Information. If you have affirmatively opted in to accept our performance and marketing cookies upon visiting our public websites, we share your IP address, the URL you came from, and your interaction with our websites with our analytics providers, third-party advertising networks, and social media platforms for their use in cross-context behavioral advertising across multiple websites. You can withdraw your consent:

• Specifically, for ewealthmanager.com, at any time via Manage Preferences, selecting “Cookies Settings” and toggling off performance cookies and marketing cookies;
• Specifically, for assetmark.com, at any time via Manage Preferences and toggling off performance cookies and marketing cookies;
• By sending us an opt-out preference signal through the privacy controls available on your web browser.

Read our Notice of Your Right to Opt-Out of the Sale or Sharing of Data.

 

The right to limit use of sensitive personal information. If a business uses or discloses sensitive California Personal Information for reasons other than those permitted by law, you have the right to limit the use and disclosure of that information. We use or disclose sensitive California Personal Information only as permitted by law.

 

The right not to receive discriminatory treatment. You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights, including the right not to be retaliated against for the exercise of your privacy rights.

How You Can Exercise Your Privacy Rights

You may exercise your privacy rights by calling (833) 620-0416 (toll-free), sending an email to CPRACompliance@assetmark.com, or by completing the interactive request form.

We will confirm receipt of your request. We will acknowledge receipt of your request within 10 business days.

We will verify your identity. We will match pieces of personal information provided by you with personal information maintained by us that we have determined are reliable. We may also require that you submit a signed declaration under penalty of perjury stating that you are the individual whose personal information is the subject of the request. Our verification process will vary depending on the nature of your request and the sensitivity of the information. In some instances, there is no reasonable method by which we can verify your identity. This is the case, for example, when you visit our website. In that circumstance, we collect your Internet Protocol address and information about your activity on our website, but we do not associate the information with any identifiable person.

We will respond. We will respond to your request no later than 45 calendar days after we receive the request. If we cannot respond to your request within that time, we may notify you that we may take up to an additional 45 calendar days to respond, and we will explain why we need additional time.

You may designate an authorized agent to submit a request on your behalf. To have another person submit a request on your behalf, you or they may call us at (833) 620-0416 (toll-free), send an email to CPRACompliance@assetmark.com, or complete the interactive request form. You will need to provide us with written permission authorizing the other person to submit a request to know or delete on your behalf. We will give you instructions on how to send the written authorization to us. We will still verify your identity and will verify that you have given your authority to another person.

How We Process Opt-Out Preference Signals

An opt-out preference signal or global privacy control is a signal that is sent by a platform or browser that clearly communicates the consumer’s choice to opt-out of the sale and sharing of personal information. If we detect an opt-out preference signal on your device’s browser, we will treat it as a valid request to opt-out. Our websites process opt-out preference signals in a frictionless manner. You can implement an opt-out preference signal for us to process in a frictionless manner through the privacy controls available on your web browser, or by downloading a browser extension that can be enabled to support your single opt-out preference signal. To learn more about how to implement opt-out preference signals and global privacy controls, please consult your browser’s privacy settings or visit Global Privacy Control.

We do not share your California Personal Information unless you have directed us to do so by your affirmative acceptance of our performance and marketing cookies. If you have affirmatively accepted our performance and marketing cookies, but we later detect that you have enabled an opt-out preference signal or global privacy control, we will treat that signal as a request to stop sharing of data that we gather through performance and marketing cookies. For more information about our use of cookies, please see our Online Privacy Policy. You can manage your individual cookie preferences at any time. If you “Accept All” or accept our performance and marketing cookies, you are consenting to our collection, use, and sharing of your data collected by the cookies used on our websites. If you choose:

• Specifically, for ewealthmanager.com, “Manage Preferences”, select “Cookies Settings” 
• Specifically, for assetmark.com, Manage Preferences

You will be automatically opted out of all cookies except strictly necessary cookies. You can then choose whether to affirmatively accept each individual category of cookie used by our websites. If you accept performance cookies, we will take your direction to share information (such as the URL of the page you are visiting, your IP address, and your engagement with our websites) with Google Analytics. To learn what information Google Analytics collects, please visit policies.google.com/technologies/partner-sites.

Contact for More Information

If you have questions or concerns about our privacy policies and practices, you may call us at (833) 620-0416 (toll-free) or email us at CPRACompliance@assetmark.com