For AssetMark, Inc., AssetMark Trust Company, AssetMark Retirement Services, Inc., and AssetMark Brokerage, LLC
California Residents
California account holders and prospective account holders have additional rights over the personal information (“PI”) that we collect about you that is not already protected by existing federal privacy laws. This is your “California Personal Information.” AssetMark, Inc., AssetMark Trust Company, AssetMark Retirement Services, Inc. and AssetMark Brokerage, LLC (collectively, “AssetMark,” also referred to as “we” and “us”) collect PI for a variety of reasons. This California Privacy Policy describes our information practices, the rights you may have with respect to the California Personal Information we collect, and how you can exercise those rights.
Personal Information We Collect
The following table lists the categories of PI we may have collected about you in the last 12 months, the categories of sources from which we have collected it, and how we will use the information. Some of this PI may be deemed California Personal Information, to which you have additional rights.
CATEGORIES OF INFORMATION WE COLLECT | CATEGORIES OF SOURCES | PURPOSE FOR WHICH THE INFORMATION WILL BE USED |
Identifiers, such as your name, address, Internet Protocol (IP) address, device identifier, e-mail address, account name and number, telephone number(s), signature and sensitive personal information such as social security number, driver’s license number, and passport number. |
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Commercial information, such as products or services purchased. |
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Internet or other electronic network activity, such as your interaction with our websites. |
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Audio information, such as telephone calls on recorded lines |
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Visual information, such as images from security cameras in certain locations in our offices and surrounding areas. |
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Professional or employment-related information. |
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Inferences drawn from any of the information that we collect about you. |
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Sensitive personal information, including your log-in and account number in combination with any security or access code or password. |
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Categories of Personal Information Sold or Shared With Third Parties in the Last 12 Months
We have not sold or shared California PI with any third parties in the last 12 months.
Consumers Under the Age of 16
We do not have actual knowledge that we collect, sell or share California Personal Information of minors under 16 years of age.
Sensitive Personal Information
We use and disclose sensitive California Personal Information only as permitted by law.
Your Privacy Rights
The right to know. You have the right to know what California Personal Information we have collected about you, including the categories of California Personal Information, the categories of sources from which the California Personal Information was collected, the business or commercial purpose for collecting, selling or sharing California Personal Information, the categories of third parties to whom we disclose California Personal Information, and the specific pieces of California Personal Information we have collected about you.
The right to delete. You have the right to delete certain California Personal Information that we have collected from you, subject to certain exceptions.
The right to correct. You have the right to correct inaccurate California Personal Information that we maintain about you.
The right to opt-out. If a business sells or shares your California Personal Information to third parties, you have the right to opt-out of the sale or sharing of your California Personal Information. If you have affirmatively opted in to accept our performance and marketing cookies upon visiting our public websites, we share your IP address, the URL you came from, and your interaction with our websites with our analytics providers, third-party advertising networks, and social media platforms for their use in cross-context behavioral advertising across multiple websites. You can withdraw your consent:
How You Can Exercise Your Privacy Rights
You may exercise your privacy rights by calling (833) 620-0416 (toll-free), sending an email to CPRACompliance@assetmark.com, or by completing the interactive request form.
We will confirm receipt of your request. We will acknowledge receipt of your request within 10 business days.
We will verify your identity. We will match pieces of personal information provided by you with personal information maintained by us that we have determined are reliable. We may also require that you submit a signed declaration under penalty of perjury stating that you are the individual whose personal information is the subject of the request. Our verification process will vary depending on the nature of your request and the sensitivity of the information. In some instances, there is no reasonable method by which we can verify your identity. This is the case, for example, when you visit our website. In that circumstance, we collect your Internet Protocol address and information about your activity on our website, but we do not associate the information with any identifiable person.
We will respond. We will respond to your request no later than 45 calendar days after we receive the request. If we cannot respond to your request within that time, we may notify you that we may take up to an additional 45 calendar days to respond, and we will explain why we need additional time.
You may designate an authorized agent to submit a request on your behalf. To have another person submit a request on your behalf, you or they may call us at (833) 620-0416 (toll-free), send an email to CPRACompliance@assetmark.com, or complete the interactive request form. You will need to provide us with written permission authorizing the other person to submit a request to know or delete on your behalf. We will give you instructions on how to send the written authorization to us. We will still verify your identity and will verify that you have given your authority to another person.
How We Process Opt-Out Preference Signals
An opt-out preference signal or global privacy control is a signal that is sent by a platform or browser that clearly communicates the consumer’s choice to opt-out of the sale and sharing of personal information. If we detect an opt-out preference signal on your device’s browser, we will treat it as a valid request to opt-out. Our websites process opt-out preference signals in a frictionless manner. You can implement an opt-out preference signal for us to process in a frictionless manner through the privacy controls available on your web browser, or by downloading a browser extension that can be enabled to support your single opt-out preference signal. To learn more about how to implement opt-out preference signals and global privacy controls, please consult your browser’s privacy settings or visit Global Privacy Control.
We do not share your California Personal Information unless you have directed us to do so by your affirmative acceptance of our performance and marketing cookies. If you have affirmatively accepted our performance and marketing cookies, but we later detect that you have enabled an opt-out preference signal or global privacy control, we will treat that signal as a request to stop sharing of data that we gather through performance and marketing cookies. For more information about our use of cookies, please see our Online Privacy Policy. You can manage your individual cookie preferences at any time. If you “Accept All” or accept our performance and marketing cookies, you are consenting to our collection, use, and sharing of your data collected by the cookies used on our websites. If you choose:
Contact for More Information
If you have questions or concerns about our privacy policies and practices, you may call us at (833) 620-0416 (toll-free) or email us at CPRACompliance@assetmark.com
Effective Date: January 1, 2023
AssetMark, Inc. ("AssetMark") is a leading provider of extensive wealth management and technology solutions that help financial advisors meet the ever-changing needs of their clients and businesses. The information on this website is for informational purposes only and is intended as an overview of the services offered to financial advisors, not a solicitation for investment. Information has been drawn from sources believed to be reliable, but its accuracy is not guaranteed and is subject to change.
Advisors seeking more information about AssetMark’s services should contact us; individual investors should consult with their financial advisor.
AssetMark is an investment adviser registered with the U.S. Securities and Exchange Commission and a subsidiary of AssetMark Financial Holdings, Inc. (NYSE: AMK) of which Huatai Securities Co., Ltd. is a controlling shareholder. Visit our ownership page for more information.
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