Experience a Different Kind of Service

Whatever your needs— business consulting, technical support, or a community of peers to connect with—AssetMark is there to help.

AssetMark’s Customer Obsession

At AssetMark, Customer Obsession isn’t just a mindset—it’s our anthem. It powers our mission, fuels our culture, and drives us to help advisors make their client’s hopes, dreams, and aspirations a reality.

Advisors rely on us to help them grow and streamline their businesses. We hold the financial futures of investors in our hands. That’s why we obsess over every email, phone call, and interaction. Request a complimentary consultation to learn more about our commitment to top-tier service.

Your Success Is Our Success

You deserve the same commitment to quality service that you provide your own clients. With AssetMark, you’ll gain a team of experienced professionals dedicated to your success. Rely on a coordinated ensemble of field professionals, operations and service support teams, as well as specialty teams such as business management consultants, investment specialists, and retirement services consultants.

Support from third-party providers shouldn’t feel like just a vendor relationship. AssetMark functions as an extension of your team, ready to deliver personalized, scalable service as soon as it’s needed.

AssetMark’s Service and Sales Support

Streamline your business, optimize your processes, and enable the best service you can deliver.

You’re More Than a Financial Advisor

You’re a business owner. With guidance from AssetMark’s business consultants, you’ll gain new insights and knowledge to optimize your business processes, reduce your administrative burden, and ultimately enhance your service offering.

Discover
We gather details about your business, team structure, services, and goals by guiding you through our Business Assessment Tool.
Analyze
We’ll establish benchmarks and a valuation range for your firm and identify opportunities or risks using our Value Maximization Index. We work together to create your business strategy and improvement plan, determining where to focus your efforts with key performance indicators (KPIs).
Implement
Working with your business consultant, access the tools, resources, and support to implement your action plan based on priorities you’ve identified.

You’re Not Alone

AssetMark’s culture of service means that we don’t leave our clients to solve their own problems—we offer help for all of your challenges, no matter how complex or unique. Whether it’s technical support, marketing and brand development, client onboarding, professional guidance, or any other need, AssetMark will be there to deliver service that addresses your most-pressing concerns.

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Thoroughly Vetted Solutions

Our due diligence team selectively identifies strategists for our platform and regularly monitors the investments they manage. We look for value-added strategies that complement the offerings on our platform; experienced, tenured teams; repeatable investment processes; and other, key markers of a successful investment strategy. If a strategist fails to meet our rigorous standards—we remove them from our platform.

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