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    Notice at Collection of Personal Information for California Account Holders & Prospective Account Holders

    This Notice at Collection describes the categories of California Personal Information that we collect from account holders and prospective account holders. If you would like to learn more about our information practices, please visit our privacy policy. In this Notice at Collection, “we,” “us,” and “our” refer to AssetMark, Inc., AssetMark Trust Company, AssetMark Services, Inc., and AssetMark Brokerage, LLC (collectively, “AssetMark”). “You” refers to you, an individual.

     

    Information We Collect

    CATEGORIES OF INFORMATION WE COLLECT PURPOSE FOR WHICH THE INFORMATION WILL BE USED LENGTH OF TIME WE KEEP THE INFORMATION

    Identifiers, such as your name, address, Internet Protocol (IP) address, device identifier, e-mail address, account name and number, telephone number(s), signature and sensitive personal information such as social security number, driver’s license number, and passport number.

    • To service your accounts and provide financial products and services to you
    • To comply with legal requirements
    • To advertise and market our products and services to you
    • To detect fraud and security incidents and analyze activity on our websites
    • As required by law. Typically a minimum of six years

    Commercial information, such as products or services purchased.

    • To service your accounts and provide financial products and services to you
    • To advertise and market our products and services to you
    • As required by law. Typically a minimum of six years

     

    Internet or other electronic network activity, such as your interaction with our websites.

    • To service your accounts and provide financial products and services to you
    • To advertise and market our products and services to you
    • To detect security incidents and fraud, and to analyze activity on our website
    • A maximum of 26 months

     

    Audio information, such as telephone calls on recorded lines.

    • To service your accounts and provide financial products and services to you
    • To detect fraud and maintain security
    • Three years

    Visual information, such as images from security cameras in certain locations in our offices and surrounding areas.

    • To maintain security
    • 30 days

    Professional or employment-related data, such as your work history and income.

    • To service your accounts and provide financial products and services to you
    • As required by law. Typically a minimum of six years

     

    Inferences drawn from the information we collect about you.

    • To market, provide, and/or receive products and services to or from your organization
    • To service your accounts and provide financial products and services to you
    • To advertise and market our products and services to you
    • No longer than the information on which the inferences are based

    Sensitive personal information, including your login and account number in combination with any security or access code or password.

    • To service your accounts and provide financial products and services to you
    • To detect fraud and maintain security
    • As required by law. Typically a minimum of six years

     

    Information We Sell Or Share

    We do not sell or share your California Personal Information with third parties unless you have directed us to share this information through your affirmative acceptance of Marketing Cookies from assetmark.com or Targeting Cookies from ewealthmanager.com. If you have opted in and accepted those cookies, our websites share your IP address, the URL you came from, and your interaction with our websites with our analytics providers, third-party advertising networks, and social media platforms for their use in cross-context behavioral advertising across multiple websites. You can withdraw your consent at any time:

    • Specifically for assetmark.com, by clicking here to view and toggle off Marketing Cookies.
    • Specifically for ewealthmanager.com, by clicking here and selecting “Cookies Settings” to view and toggle off Targeting Cookies. You may also send us an opt-out preference signal through your privacy controls available on your web browser.

    Date Last Updated: March 25, 2024