Winning the HNW Client: How a Holistic Tax and Investment Strategy Sets Advisors Apart
Key Takeaways 46% of HNW investors plan to change or add a wealth relationship in the next 12–24 months. Advisors who offer a consolidated, specialized...
Category: Client Experience
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3 Myths About Wealth Managers: Insights for Insurance Professionals
Insurance professionals build their businesses by helping clients protect their financial well-being from catastrophe.
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5 Practices that Hurt Advisors Client Retention
It’s both an unpleasant word and an unpleasant reality for members of the professional services community. For financial advisors, some degree of client churn is to be expected, but ideally, advisors serve as decades-long guides to their clients and stewards of their financial well-being. Few other service occupations…
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Client Segmentation for Financial Advisors: What to Keep in Mind
Virtually every business segments their customers, no matter how large or small. Segmentation allows businesses and organizations to separate their mass of clients and customers into smaller, more manageable groups. This provides valuable opportunities for message tailoring and personalization of services.
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How the Right Provider Can Make You (Even More) Valuable to Clients
Running an RIA business is hard work—you need resources and support that place you front and center with clients Helping clients pursue their financial goals may be the most rewarding aspect of being a registered investment advisor. Your clients count on you to understand their priorities and to…
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3 Reasons Advisors Should Boost Their Financial Planning Capabilities
Since the 90s, the financial services industry has steadily grown to meet ever-changing client needs, and witnessed its financial advice model evolve from stockbroker to investment consultant to wealth advisor.
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Millennial Investing: Should You Get Younger Clients and How?
You’ve almost certainly been told that you need to bring in younger clients and adapt your service models to better fit the needs of Millennials and Gen Xers. (Gen Z is a touch young to be looking for financial advice). Maybe a speaker at a conference first put…
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How to Make Your Insurance Business Grow with Financial Advising
You’ve always known that it was an option—only it feels like a huge leap. But if you’re struggling to find out how to make your insurance business grow, incorporating financial advisory services could be an effective means of attracting new clients and keeping them for longer.
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Wondering How to Get Clients as a Financial Advisor?
An Alternative to Big Spending? At first blush, the answer seems simple. If you want to get more clients, you just need to advertise and promote your practice more. It's true that higher-performing advisories allocate more of their budget to marketing, but as you might have guessed, the…
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Client Acquisition, Client Experience, Clients, Estate Planning, Financial Planning, Next Generation, Practice ManagementEstate Financial Planning: Preparing Clients and Their Families
Estate financial planning isn’t something that most want to think about, and for good reason. Because asking the question “What happens to my wealth after I’m gone?” is bound to cause some uncomfortable thoughts, many clients simply don’t ask it.
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How to Strategically Specialize and Differentiate Your Practice
It’s no secret that there has been a profound shift in the financial advisor community. More advisors are either moving toward (or expanding their reliance on) outsourcing, automation, and fee-based services. Even the fiduciary standard is becoming just that—the standard.
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Why the Client Experience Should Be Your Top Priority
Fundamentally, financial advisors are “people” people. You’re in the business of guiding your clients’ financial lives, protecting their futures, and helping them accomplish their goals. Meeting these responsibilities requires that a financial advisor puts the client experience first.
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Fee-Aware Clients: What Financial Advisors Need to Keep in Mind
Financial advisors that have worked in the industry for a long time may have noticed a slow but steady change over the years: Their clients have become a lot savvier about their financial advisor’s fee structure.
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Virtual Communication: Can Trust Be Established from a Distance?
Ask any financial advisor about their most valuable asset, and every single one would probably tell you—it’s trust.
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How Asset Management Software Helps Advisors Focus on Clients
For financial advisors, change is to be expected. Much of our work centers on responding to change—market fluctuations, ensuring positive change in clients’ lives, harnessing the power of growth, and more. But technological change isn’t something that most financial advisors are equipped to manage.
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Clients Expect Digital Excellence—How Will You Deliver?
Clients’ changing expectations are exemplified by their desire for exceptional digital support and interaction Nobody wonders “What’s on TV?” anymore. We expect the show we want to be available, right now, whether we’re on a couch in the family room or on a mobile phone hundreds of miles…